More direct bookings.Zero commission.Live in minutes.
Get your own booking website where guests book and pay you directly, plus one dashboard for check-ins, payments, staff and agents. Stop losing bookings in WhatsApp chats.
Every unanswered message is a booking someone else got.
Most property businesses don't have a demand problem. They have a leak problem: enquiries that go cold, payments that need chasing, and rooms that sit empty because booking was too much work.
NestFlow plugs the leaks, from the first enquiry to the final checkout.
Fill more rooms. Chase less. See everything.
Built only for property businesses, so every screen does a job you already have: taking bookings, collecting money, and running the stay.
A booking page that sells while you sleep
Guests browse your rooms, see real availability and prices, then book and pay online at any hour. No back-and-forth, no missed enquiries.
Found on Google, recommended by AI
Your site is built to be discovered: search-ready titles, a sitemap, and structured data on your rooms and prices, plus a file AI assistants like ChatGPT and Claude read when someone asks where to stay. Automatic, even on the free address.
Every staff member sees exactly what they need
Separate portals for admins, receptionists, agents and guests. Faster check-ins, fewer mistakes, and nobody sees figures they shouldn't.
Money goes straight to your account
Connect your own payment processor and get paid directly. Every transaction is logged, receipts are generated automatically, and NestFlow never holds your funds.
Know what every property really earns
Occupancy, revenue by property, outstanding invoices, damage costs and agent performance in one live view, so decisions run on numbers instead of gut feel.
Your brand in front of your guests
Your name, logo and colours on your booking page. Want your own domain and the full codebase? The White Label licence makes the platform yours outright.
Guided setup and support
A step-by-step setup wizard gets your workspace live without a sales call. White-label clients also get a live training session, full documentation, and dedicated post-launch support.
AI that makes the calls for you
Automated AI-powered voice calls handle booking confirmations, follow-up reminders, and post-stay feedback collection — so your team focuses on guests, not phone queues.
Catch repairs before guests do
Track every physical asset across your properties — from furniture to fixtures. Schedule preventive maintenance, log repair requests, and monitor asset condition over time.
An assistant that answers guests at 2am
A property-aware AI chat embedded across all portals. Trained on your own knowledge base, it answers questions about rooms, pricing, and availability — reducing support load around the clock.
WhatsApp, inside your dashboard
Send and receive WhatsApp messages directly from the platform via Meta's Business API. Manage guest communications, use pre-built templates, and handle inquiries without leaving the dashboard.
An AI analyst for your whole operation
On-demand GPT-4 analysis of your entire operation, streaming 10–16 categorised insights covering occupancy trends, payment failures, agent performance, and system anomalies — with full history saved per run.
Taking bookings before your coffee goes cold.
Four steps, no sales call, no developer. Going white label instead? Our team deploys your dedicated instance in 4 days.
Pick your name
Choose the address your business will live on, like yourname.app.nestflow-crm.com, then enter your business name, email and phone. No documents, no sales call.
- Your own workspace address
- Choose Free, Basic or Pro
- Light verification only
- Paid plans check out securely with Paystack
Your booking page goes live
A short setup wizard collects your business details, admin account and branding. When you finish, your public booking page is live and ready to share with guests.
- Add your rooms, apartments or services
- Apply your logo and colours
- Guests browse and book online
- Reservations land straight in your account
Add your payment keys
Connect your own payment processor so customers pay you directly, in your own currency. NestFlow never holds your funds.
- Bring your own Paystack account
- Payouts go straight to you
- Credentials stored encrypted
- Invoices and receipts generated automatically
Upgrade when you're ready
Move to Basic or Pro for the staff dashboard, check-in and check-out, reporting and AI. Upgrades are prorated and take effect immediately.
- Basic: the full staff dashboard
- Pro: AI suite, activity log and Marketplace
- Add users, properties or rooms as you grow
- Cancel anytime
Step 1 takes about ten seconds.
Type your business name and claim your address. It's free, and you can upgrade later.
A complete platform, not a collection of features.
16 fully integrated modules covering every aspect of property and hospitality management , built on Next.js, NestJS, and MongoDB.
Built on
Authentication & Access Control
- JWT-based authentication with role-based access control
- Four distinct portals: Admin, Receptionist, Agent, Tenant
- Admin-provisioned accounts and self-registration flows
- Secure password reset via tokenised email links
- Document and KYC uploads for tenant verification
- User approval, suspension, and deactivation workflows
Property & Room Management
- Multi-property support with full CRUD management
- Room types from studio to penthouse with rich detail fields
- Flexible pricing: per night, per day, per hour, or per month
- Live room status board: vacant, occupied, booked, maintenance
- Cloudinary-powered image galleries for every room and property
- Per-room inventory cataloguing with furniture and fixture tracking
Booking Engine
- Public and authenticated booking creation flows
- Full booking lifecycle: pending → confirmed → checked-in → checked-out
- Real-time availability checking with instant pricing quotes
- Per-booking add-ons: WiFi, parking, housekeeping, meals
- Booking extension and cancellation with reason tracking
- QR code check-in and manual check-in/out by receptionists
Payments & Finance
- Paystack online payment integration with webhook verification
- Cash and bank transfer payment options with manual logging
- Full transaction history with export support
- Revenue analytics: daily, monthly, and yearly breakdowns
- Payment ledger filterable by status, type, and date range
- Outstanding balance and refund tracking per booking
Inventory & Damage Control
- Room-level inventory with condition documentation
- Before and after photo upload at checkout
- Damage reporting with cost estimation and assignments
- Damage resolution workflow from reporting to settlement
- Monthly damage cost analytics by room and property
- Checkout inspection flow with automatic settlement calculation
Agent & Commission Management
- Dedicated agent portal with assigned client management
- Configurable commission percentage per booking or property
- Commission ledger with pending vs. paid tracking
- Settlement confirmation and commission disbursement history
Invoicing & Documents
- Auto-generated invoices per booking and per damage claim
- PDF receipt and invoice generation via jsPDF
- Invoice status lifecycle: pending, paid, overdue, cancelled
- Downloadable invoice history per tenant or booking
Notifications & Communications
- In-app notification inbox with real-time streaming
- Transactional emails via Resend for bookings, payments, and alerts
- Bulk email broadcast filtered by user role or individual
- Full email delivery history and logging
- Newsletter subscription and opt-out management
Analytics & Reporting
- Executive KPIs: properties, rooms, bookings, revenue, damage
- Occupancy rate tracking across all properties
- Outstanding invoices and pending payment summaries
- Severity-filtered activity audit log for compliance
- Revenue performance charts with trend analysis
Configuration & Branding
- Configurable hold durations, tax rates, and commission percentages
- Timezone and locale settings per deployment
- Full white-label: app name, logo, favicon, and primary theme color
- Dark and light theme available across all dashboard portals
Public-Facing Platform
- Branded landing page, room listings, and photo gallery
- Publicly accessible FAQ and amenities pages
- End-to-end public booking flow with Paystack payment
- Individual room detail pages with live availability
AI Voice Customer Care (Vapi)
- 24/7 AI receptionist that answers inbound calls and books apartments by voice
- Live browser test call with real-time transcript and speaking indicators
- Deepgram nova-3 speech recognition tuned for Nigerian accents and property terms
- Payment link delivery — AI collects guest email and sends a Paystack link automatically
- Call logs with recording URLs, transcripts, and post-call outcome summaries
- Inbound and outbound call support with configurable retry and schedule logic
AI Outbound Call Campaigns
- Mass outbound voice campaigns to your full tenant base or a custom contact list
- AI holds natural conversations at scale for promotions and re-engagement
- Discount and promotional offer delivery with real-time response collection
- Post-checkout feedback and satisfaction survey campaigns
- Campaign performance tracking with call outcome and conversion metrics
- Scheduled campaign launches with configurable calling windows
Asset Management & Maintenance
- Central asset register with location, category, and condition fields
- QR-code tagging for physical assets and equipment
- Preventive maintenance schedules with automated reminders
- Maintenance request submission by tenants or staff
- Work-order lifecycle: raised → assigned → in-progress → resolved
- Repair cost tracking and asset depreciation reporting
WhatsApp Business Integration
- Direct WhatsApp messaging via Meta Business API from the dashboard
- Contact management with full message thread history per guest
- Pre-built message templates for bookings, payments, and reminders
- Inbound message handling without leaving the platform
- Bulk WhatsApp broadcasts to filtered contact segments
- Webhook verification and message delivery status tracking
AI Chat Assistant
- Property-aware AI chat embedded across all portals and public pages
- Trained on your own knowledge base uploaded per property
- Answers questions about rooms, pricing, availability, and policies
- 24/7 automated support that reduces front-desk call and email volume
- Multi-turn conversation with escalation path to human agents
- Chat session history with full admin visibility and review
AI Intelligence Analysis
- On-demand GPT-4 deep analysis of your entire operation with real-time streaming
- 10–16 categorised insights per run: Positive, Warning, and Critical flags
- Occupancy and revenue trend analysis vs. previous periods
- AI voice call performance and booking conversion via voice metrics
- Agent commission health checks, overdue alerts, and payment failure patterns
- Full analysis history saved per run for executive review and compliance
Priced to pay for itself with one extra booking.
Flat monthly pricing in Naira, around half what international property software charges. 0% commission on your bookings. Start free and upgrade only when the bookings justify it.
Free
Get found and get booked. A live booking page with zero commitment.
- Public online booking page
- Your own address: yourname.app.nestflow-crm.com
- Guests browse and book, you get the reservation
- Connect your own payment processor
Basic
Run the whole stay: check-ins, staff, payments and reports in one dashboard.
- Everything in Free
- Full staff dashboard
- Check-in and check-out
- Core property-management tools
- Standard reporting
- 4 users, 3 properties, 20 rooms per property
- Self-serve add-ons when you outgrow the limits
Pro
Scale without limits. AI does the follow-up, the audit trail watches everything.
- Everything in Basic
- Full AI suite: AI calls, analysis and audits
- Complete activity log of every action
- Marketplace: run gyms, restaurants and more under one account
- Unlimited users, properties and rooms
Basic add-ons
Self-serve, no upgrade needed.
Own the platform. Pay once. Never pay rent on software again.
For groups and operators who want the system as their own asset. Building this in-house takes a development team many months. We hand you a finished, proven platform under your name and domain in 4 days, codebase included.
Paid once. No recurring platform fees. An asset on your books, not a bill.
View Live Demo FirstCompare plans
| Feature | Free | Basic | Pro |
|---|---|---|---|
| Public booking page | |||
| Own payment processor, paid directly to you | |||
| Staff dashboard | — | ||
| Check-in / check-out | — | ||
| Reporting | — | Standard | Standard |
| User accounts | — | 4 included | Unlimited |
| Properties | Booking page only | 3 included | Unlimited |
| Rooms per property | Booking page only | 20 included | Unlimited |
| AI calls, analysis and audits | — | — | |
| Full activity log | — | — | |
| Marketplace | — | — |
- Yearly billing is 12 months for the price of 10, paid up front. Switch from monthly to yearly anytime and the unused days of your current month are credited. Moving back to monthly takes effect when the year ends.
- Upgrades are prorated and take effect immediately. Downgrades take effect at your next renewal, and you keep the higher tier until then.
- You connect your own payment processor. Paystack is supported today, with Stripe and Flutterwave rolling out. Your customers pay you directly, and NestFlow never holds your funds.
- If a subscription lapses there is a 5-day grace period with warnings, then the dashboard locks. Your public booking pages stay live the whole time, and guests already checked in can still be checked out.
Frequently asked questions.
For anything not covered here, contact our team directly.
Your next guest is searching right now. Give them somewhere to book.
Claim your workspace and have a booking page live in minutes. Free to start, monthly plans when you need the dashboard, or a one-time white-label licence to own it outright.
Claim your booking address
Start on the Free plan with no documents and no card. Interested in white label? Talk to our team.
Free plan available · Cancel anytime